Mail Order Pharmacies (Cal MediConnect Only)

You can get prescription drugs shipped to your home through our network mail order delivery program. Typically, you should expect to receive your prescription drugs within 14 days from the time that the mail order pharmacy receives the order. If you do not get your prescription drug(s) within this time, or would like to cancel your order, please contact us at 1-888-244-4430. TTY/TDD: 1-855-266-4584.

After the pharmacy gets a prescription from your doctor, the pharmacy will contact you to see if you want the medication filled immediately or at a later time. This will give you an opportunity to make sure the pharmacy is delivering the correct drug (including strength, amount, and form) and, if needed, allow you to stop or delay the order before you are billed and the medication is shipped. It is important that you respond each time you are contacted by the pharmacy, to let them know what to do with the new prescription and to prevent any delays in shipping.