CHG Medi-Cal Benefits

Below is a summary of Community Health Group (CHG) Medi-Cal covered benefits. If you have any questions, please reach out to our 24/7 Member Services Department at 1-800-224-7766 or TTY 1-855-266-4584.

You can also download the Community Health Group Medi-Cal Member Handbook for a complete list of benefits, and you may view the most current updates of the 2020 Medi-Cal Handbook (ERRATA).

Health Services

  • Primary care doctor visits
  • Preventive Care
  • Immunizations
  • Medical specialist visits
  • Hospital and emergency care
  • Prenatal and newborn baby care
  • Laboratory services
  • Telephonic Advise Nurse (TAN) 800-647-6966
  • Medications

Note: The Medi-Cal pharmacy benefits and services will be administered by the Department of Health Care Services (DHCS) in the Fee for Service delivery system starting 1/1/2021.

Behavioral Health Services

Long-Term Health Services

  • In-home supportive services
  • Multipurpose senior services program
  • Community-based adult services
  • Nursing facility care
  • Hospice care

Interpreter Services

  • Staff who speak your language (English, Spanish, Vietnamese, Tagalog, Arabic)
  • Interpreter services, along with American Sign Language, at no cost to you
  • Health education and enrollment materials printed in several languages at no cost to you
  • Materials in other formats, such as braille, audio or large print at no cost to you
  • Online English and Spanish Newsletters

Vision Benefits

Transportation

  • Emergency transportation
  • Non-emergency medical transportation
  • Non-medical transportation

Other Services and Supplies

  • Walkers, crutches, etc.
  • Hearing aids
  • Home health services
  • Medical supplies

Additional Resources for Members

Note: Some services require prior authorization before they are covered. Please contact the Member Services Department at 1-800-224-7766 for more information.