Medi-Cal Member Resources
Beginning January 1, 2021 Pharmacy Benefits
Pharmacy benefits will be managed directly through Medi-Cal Rx. If you have Medi-Cal Rx general questions, contact the Medi-Cal Member Help Line at 1-800-541-5555 or TTY 1-800-430-7077, Monday thru Friday, 8am to 5pm.
To find out more information, call CHG's 24/7 Member Services Department at 1-800-224-7766.
Starting January 1,2021 Medication related grievances and appeals are to be submitted to Medi-Cal Rx (800)977-2273. They can be filed at any time and may be submitted 24/7/365 in person, in writing (e.g. mail, email, or chat), or by phone.
- Referral and Service Request Form
- Request a Prescription Drug Authorization
- Filing a Grievance
- English Appointment Of Representative Form (AOR)
- Spanish Appointment of Representative Form (AOR)