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Member Handbook (EOC)

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Medi-Cal

Public program for low income people

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CommuniCare Advantage

Medicare and Medi-Cal benefits

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Community y Más

Medicare plan for chronic care needs

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Message from the CEO

Community Health Group

 

Welcome to Community Health Group.

Since the inception of Community Health Group in May of 1982, we have dedicated ourselves to coordinating quality health care in a manner culturally sensitive to all San Diego residents. Our staff reflects our community and the members we serve. We contract with a large network of physicians who provide excellent care with an understanding of our members’ linguistic and cultural needs.

As one of the oldest health plans in the county, we take pride in the fine art of customer service. Our staff of professionals is committed to serving each and every one of our members to his or her satisfaction. Whenever there is a health concern, no matter how large or how small, we are there to care. Our Customer Service Department is available 24-hours a day, seven days a week. Our staff speaks English, Spanish, Vietnamese and Arabic. In addition, a special language line is available for all other translation needs of our members. We know that your time is valuable, and our goal is to assist you in a timely and respectful way.

Community Health Group is proud to serve our Medi-Cal and Cal MediConnect members. We are certain that those who select us as their health plan will experience the high quality, individualized service that has made Community Health Group a health care leader in San Diego County.

Community Health Group continues to focus on our mission and our commitment to the community and our members. We are proud to be part of an ever-changing health care landscape. We embrace the future with vision, courage and perseverance. We welcome the opportunity to serve you, your family and your friends during this exciting time.

 

Mil Gracias,

 

Norma

Chief Executive Officer